eBayWeb » Rating http://www.ebayweb.com Tips for eBay sellers Sat, 23 Jul 2011 13:23:36 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Recommended eBay Feedback http://www.ebayweb.com/recommended-ebay-feedback/ http://www.ebayweb.com/recommended-ebay-feedback/#comments Fri, 10 Jul 2009 14:56:14 +0000 sebastian http://www.ebayweb.com/?p=435 You should leave feedback at the end of every auctionwhether it was a positive or a negative experience for you. Don’t miss your chance to inform other eBay users about the quality of the person you just got done dealing with.

Transaction Feedback Comments
Transaction transpires in a timely fashion. Positive “Great transaction. Fast payment/shipment. Recommended.”
Transaction goes through, but buyer/seller i s slow or you have to pester the other user to complete the transaction. Positive “Item received as described” or “Payment received,” accompa-nied by “a little slow, but otherwise a good seller/buyer.”
Transaction is very slow (over a month to completion). Neutral “Very slow payment/shipment;” if you’re buying, follow by “item received as described.”
Other user backs out of transaction, but with a good excuse. Neutral “Buyer/seller didn’t follow through on sale but had a reasonable excuse.”
Other user backs out of transaction without a good excuse, disappears off the face of the earth before paying/shipping, or bounces a check. Negative “Buyer/seller didn’t complete transactionavoid!”
Transaction goes through, but item isn’t what you expected or was damaged in transit; seller refunds your money. Positive “Inaccurate description of item” or “Item was damaged in ship-ping,” followed by “seller refunded money.”
Transaction goes through, but item isn’t what you expected; seller won’t refund your money. Negative “Item not as described and seller ignored my complaintavoid!”

As you can see, there’s a proper feedback and response for every situation. Just be sure to think twice before leaving any feedback (particularly negative feedback). After you submit your feedback, you can’t retract it.

Don’t get too upset if you receive the occasional negative feedback; it happens to the best of usespecially those that run a lot of auctions. You can’t please everyone all the time, and sometimes you make mistakes that justify a negative feedback response. Just try to work out as many issues with other users as you can, and don’t let the occasional negative feedback get to you.

]]> http://www.ebayweb.com/recommended-ebay-feedback/feed/ 0 eBay Feedback Ratings http://www.ebayweb.com/ebay-feedback-ratings/ http://www.ebayweb.com/ebay-feedback-ratings/#comments Tue, 28 Apr 2009 21:16:35 +0000 sebastian http://ebayweb.com/?p=360 Next to every buyer and seller’s name on eBay are a number and (more often than not) a colored star. This number and star represent that user’s feedback rating. The larger the number, the better the feedback (and the more transactions that user has participated in).

How are feedback ratings calculated?

First, every new user starts with 0 points. (A clean slate!) For every positive feedback received, eBay adds 1 point to your feedback rating. For every negative feedback received, eBay subtracts 1 point. Neutral comments add 0 points to your rating.

If you build up a lot of positive feedback, you qualify for a star next to your name. Different colored stars represent different levels of positive feedback.

Below is the eBay Feedback Ratings Table:

Color/Type

Points

Yellow star

1049

Blue star

5099

Turquoise star

100499

Purple star

500999

Red star

1,0004,999

Green star

5,0009,999

Yellow shooting star

10,00024,999

Turquoise shooting star

25,00049,999

Purple shooting star

50,00099,999

Red shooting star

100,000 or more

Obviously, heavy users can build up positive feedback faster than occasional users. If you’re dealing with a shooting-star user (of any color), you know you’re dealing with a trustworthy and extremely busy! eBay pro.

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